Durham Water Billing Department

Changes are coming to durham region s water billing system.

Durham water billing department. To provide support we decided in early march to stop disconnecting residential water customers for nonpayment. Durham officials align safer at home order with the state s phase 2 5 executive order durham city and county officials announced changes to the current safer at home order which will relax some rules and bring the local order in line with governor roy cooper s 2 5 phased reopening as noted in executive order 163. Pay durham county property taxes. They do it in the most cost effective way.

Durham water will return to regular billing practices in september we know that many in our community have lost their jobs businesses and healthcare coverage in this pandemic. We can provide more information answer questions or resolve any issues you may have. Municipal water and sanitary sewer services are 100 per cent rate supported. Durham region is ready to roll out the mydurhamwater customer portal starting with customers in the town of whitby.

Pay online through the utilities customer portal. Utilities pay water bill stormwater yard waste. Doxo is not an affiliate of durham water department. About 95 per cent of durham s municipal tap water comes from lake ontario.

City of durham durham water dept durhamnc gov doxo is a secure all in one service to organize all your provider accounts in a single app enabling reliable payment delivery to thousands of billers. Durham water will return to regular billing practices in september we know that many in our community have lost their jobs businesses and healthcare coverage in this pandemic. This soft launch will help us to support our customers as we expand the new service to the entire durham region. A key feature of the new water billing system is a self service customer portal mydurhamwater that provides enhanced water and sewage billing services.

Visit the customer billing services page to find info about setting up or discontinuing service and to find additional options to pay your water bill. The region of durham is committed to excellence in service. Questions about bills water meter readings water and sewer accounts and past due accounts can be directed to durham one call at 919 560 1200 or submit a request. Our works department treats and distributes safe drinking water across the region.

Charges for monthly water use annual stormwater fees and optional yard waste services are included in monthly water bills and can be paid in the following ways. With mydurhamwater you can now. To provide support we decided in early march to stop disconnecting residential water customers for nonpayment. Learn more about my durham water and water billing rates.

Find customer service and other ways to pay. Property taxes do not fund this program.